Kotran enforces a strict server-side 8-step state machine from inbound WhatsApp lead intake to final delivery and payment settlement, integrating automated Razorpay links and WhatsApp Cloud API notifications.
NEW
WhatsApp / Web Intake
INITIAL_PAYMENT_PENDING
Sales triggers Razorpay Link
INITIAL_PAYMENT_PAID
Webhook auto-creates Project
DRAFT_PROVIDED
Draft + Hosting WhatsApp
HOSTING_PAID
Hosting webhook confirmed
IN_DEVELOPMENT
Dev checklist active
DELIVERED
Final balance & WhatsApp sent
COMPLETED
Final webhook confirmed
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